Product Tour

Customer Portal

Give customers and students a self-service portal for support, onboarding, bookings and digital classroom.

Customer service in their pocket

The portal gives customers and students secure, always-on access to key information and support journeys.

  • Customisable branding and domain across mobile and desktop
  • Understands relationships between customers, parents and students
  • Provides a first point of call for issue resolution
Customer Portal home view
Customer Portal onboarding and health data

Less onerous onboarding

Automated reminders and guided forms make onboarding easier for families and more complete for your team.

  • Customisable policies based on age and course
  • Collect health data, consents and emergency contacts
  • Parent/carer hand-off ensures only the right people see data

Self-service finance

Let customers self-serve booking and finance needs without repetitive back-and-forth with your admin team.

  • Customers can manage bookings and download invoices/receipts
  • Credit balances can be used to make payments
  • Portal-initiated bookings enable fast checkout flows
Customer Portal orders and invoices
Customer Portal exams and student records

Student data sorted

Give students and families clear visibility into progress, schedules and learning resources.

  • Academic reports and exam results in one place
  • Unified calendars across the whole family
  • Learning materials stored for use on the go or at home

Digital Classroom

Provide online materials either standalone or alongside an in-person or online course

  • Create mini websites right inside Swiftlier with multiple pages and re-use them across courses
  • Provide asynchronous learning materials like video, optimised for mobile viewing
  • Link through to uploaded attachments or quizzes
Customer Portal orders and invoices
Customer Portal exams and student records

Online Lessons

The Swiftlier online lesson capability provides branded meetings without any fuss

  • Powered by the Zoom Video SDK; but
  • Branded to suit your business; and
  • No need to log in to another system. Available across Swiftlier with the one user account.

Coursework, assignments, exams and more

The Swiftlier digital classroom enables instructors and staff to provide educational tools online

  • Publish assignments to specific students, set deadlines and provide feedback
  • Send progress reports to students and parents
  • Publish exams results or upload certificates
Customer Portal orders and invoices

Continue your Swiftlier platform tour

Explore another part of the platform, or take the next step with a demo or pricing.